What’s the best and worst thing about being a CIO today?
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What’s the best and worst thing about being a CIO today?

December 2017

The role of the CIO is changing as digitalization grips all industries. This has opened up great opportunities and equally vast pain points for many CIOs, so we asked a selection of technology leaders what they enjoyed the most and least about their role today.

“Daisuke
Trevor Didcock, former CIO, EasyJet
Best: CIOs sit at the intersection of new digital business models and groundbreaking, emerging technologies. This allows us to take a front-line role in developing strategic responses to market opportunities and challenges, and in creating new customer-facing products and services, rather than the more standard back-office role.
Worst: Countering cybersecurity threats has become an arms race. CIOs must invest more resources in ensuring IT defenses can adapt to the constantly evolving threats. It’s necessary but it is a real distraction from the drive to embrace innovation and product development.
Trevor Didcock, former CIO, EasyJet


“Daisuke
David Bray, former CIO, FCC
Best: Every day there are new opportunities to deliver better mission results with both people and technology together.
Worst: Constrained resources; you do your best with what people, time, and funds are available relative to changing pressures.
David Bray, former CIO, Federal Communications Commission


“Daisuke
Jonathan Reichental, CIO, City of Palo Alto


Best:
Meaningful and impactful work.
Worst: Not enough time to pursue every amazing opportunity.
Jonathan Reichental, CIO, City of Palo Alto



“Daisuke
Ted Colbert, SVP & CIO, Boeing


Best:
The huge opportunity to be a catalyst for transformation.
Worst: Trying to kill off old mindsets about the value of IT.
Ted Colbert, SVP & CIO, Boeing




The best thing
about being a CIO in today’s environment is the wide landscape of mature, enterprise-level cloud and SaaS applications available to empower businesses. When levered in a strategic, secure, and well-planned manner, they enable IT to align with the business and pivot quickly, according to business needs, as never before.
The worst thing is an increasingly sophisticated cyber-threat landscape. Cyber-criminals have access to all of the same innovative technologies as leading-edge businesses (machine learning, big data, elastic compute), enabling them to launch dramatically more sophisticated, highly targeted attacks. CIOs are challenged more than ever to stay ahead.
Kevin Hansel, CIO, SailPoint

"Influencing customer journeys makes me a stronger CIO. Finding and cultivating the skillsets for the future is a challenge."
Cynthia Stoddard, SVP & CIO, Adobe
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