Global Intelligence for the CIO

Vital statistics for CIOs

Numbers talk. Getting your hands on the right facts and statistics leads to confident decision-making and more frequent C-Suite buy-in to proposals and projects.

Here, we’ve collated key research to support and inform your strategy in 2018, while allowing you to benchmark your success against peers. Scroll through the three sections to see essential figures on the role of the CIO, cybersecurity and digital innovation.

The evolution of IT leadership

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60% of CIOs have frequent access to the main boardroom

The influence CIOs have on their business is at a 10-year high. As the C-Suite’s awareness of the pivotal role that IT plays within the business increases, more than two-thirds of the 4,500 respondents from around the globe said they sat in board meetings in the past quarter. If there is no IT presence in any of your board meetings it’s time to ask: ‘why not?’
(Harvey Nash/KPMG)

At least 84% of top CIOs have responsibility for areas of the business outside traditional IT

The most common areas are innovation and transformation. This shift in roles and responsibilities is having a knock-on effect on success metrics for top CIOs. IT leaders said the ideal balance is 56% of metrics related to business outcomes such as revenue growth, business margins and influencing business strategy, and 44% related to IT delivery.

71% of top-performing CIOs have a separate digital team to help them scale their digitalization efforts

Commonly these teams report to the CIO, but the biggest difference between the top performers and their peers is in the CEO reporting relationship of these teams. Instead of making digitalization part of your existing IT team’s day job perhaps it’s time to consider a separate team for at least the initial operations. And the chief executive’s involvement ensures a top-down approach.

Cybersecurity challenges

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95% of CIOs surveyed said they expect cybersecurity threats to increase and impact their organization

IT security looks set to continue to cause problems for IT leaders and their teams as cybersecurity threatens the global landscape. Security is now a necessary addition at the top of every CIO’s agenda.

Only one fifth of respondents feel their organization is well positioned to deal with IT security issues

Despite the current low levels of preparation, 45% of respondents say that plans are underway to invest more in cybersecurity, with larger organizations in particular ready to counter their greater risk with proportionally bigger investments.
(Harvey Nash/KPMG)

56% say that the current approach to cybersecurity has a negative impact on individual employee productivity

Protection systems that hinder job performance are counter-productive, but most concerning is the fact that employees could be circumnavigating these protection systems to do their jobs efficiently and are subsequently creating a bigger risk. Security systems need to be user-friendly and agile, and IT leaders must communicate the importance of these systems to the organization. Working securely isn’t a choice, it’s a necessity.
(Workplace 2025: The CXO view)

Delivering digital transformation

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The number of organizations with a business-wide
digital strategy is up from 27% to 41%

This increase was seen over the two years from 2015-2017 and positively reinforces the acceptance that digital is as much a business issue as an IT one.
(Harvey Nash/KPMG)
2017 2015

46% of organizations have already completed and seen outcomes delivered from digital projects

Digital transformation has moved on from merely being a buzzword. It is becoming a reality as organizations progress in their understanding of its importance to their business’s future. With 7 out of 10 respondents citing fear of failure as a hindrance to pursuing digital projects, this research should help reassure leaders that digital transformation is worth pushing for.
(Fujitsu PACT research)

87% believe their organization has a culture of innovation

Organizations have embraced the idea that innovation isn’t the responsibility of an individual, but requires the organization to work in a collaborative way. Encourage your teams to break out of their silos and work with teams around the organization.
(Fujitsu PACT research)