Americas’ top 20 enterprise CIOs of 2017
The dramatic changes across the economies of North and South America in recent years — driven by forces as diverse as the fall in oil prices, growth demands in healthcare and the widespread application of digital technologies — have prompted a large turnover in the CIOs at leading IT at the region’s most powerful companies. I-CIO’s survey of the Top 20 CIOs across the Americas region shows 12 new faces and eight new company entrants.
The precipitous drop in the revenues of energy companies was the single biggest influence on the line-up. CIOs from the largest companies in Mexico, Venezuela and Brazil all lost their places in the Top 20, as did CIOs at three US oil giants. The upshot is that all 20 slots in the table are now occupied by IT leaders at US companies.
The CIO of Wal-Mart still tops the list, although a new face now takes that pole position. Former GE Power CIO Clay Johnson took over the role at the beginning of 2017 following the departure of Karenann Terrell. Her absence from the list added to a significant dilution in the number of female IT leaders in the Top 20. While in mid-2015, 35% (or 7) of the region’s top IT talent were women, this year that figure has dropped to just 20% (or 4). This echoes a pattern seen in I-CIO’s Top 20 European business CIOs in that region in which the latest 2016 survey was an all-male affair.
Unlike previous years when oil and gas IT companies dominated, CIOs from the healthcare and pharmaceutical sectors were best represented in the 2017 table, taking six places. Finance and agriculture CIOs made a first appearance in the Top 20, in the shape of JPMorgan Chase’s Dana Deasy and Cargill’s Justin Kershaw respectively.
|TOP ENTERPRISE CIOS IN THE AMERICAS REGION*|
|Company (HQ)||Revs ($bn)||Head of IT|
|1. Wal-Mart Stores (US)||485.9||Clay Johnson|
|2. ExxonMobil (US)||226.1||Mike Brown|
|3. McKessson (US)||177.5||Kathy McElligott|
|4. CVS Health (US)||182.8||Stephen Gold|
|5. General Motors (US)||166.4||Randy Mott|
|6. AT&T (US)||163.8||Pam Parisian|
|7. Ford Motor Company (US)||151.8||Marcy Klevorn|
|8. AmerisourceBergen (US)||146.8||Dale Danilewitz|
|9. Verizon Communications (US)||126.0||Roger Gurnani|
|10. General Electric (US)||123.7||Jim Fowler|
|11. Cardinal Health (US)||121.5||Patty Morrison|
|12. Walgreens Boots Alliance (US)||117.4||Anthony Roberts|
|13. CostCo Wholesale (US)||116.1|
|14. Kroger (US)||115.3||Chris Hjelm|
|15. Chevron (US)||110.2||Bill Braun|
|16. Cargill (US)||107.2||Justin Kershaw|
|17. Express Scripts (US)||100.3||Neal Sample|
|18. Koch Industries (US)||100.0||Gary Matula|
|19. JPMorgan Chase (US)||95.7||Dana Deasy|
|20. Boeing (US)||94.6||Ted Colbert|
|* CIOs at the 20 largest Americas-headquartered companies, based on last reported annual revenues. Apple, Amazon and UnitedHealth Group rank 3rd, 10th and 11th by revenue, respectively, but have no individual in the global CIO’s role.|
EVP and enterprise CIO
VP, global IT
|Image: TBM Council|
EVP, CIO and CTO
Kathy McElligott joined McKesson in 2015 and as CIO she is responsible for company-wide technology initiatives. In her additional role as CTO she guides the direction of the company’s healthcare products. Prior to her arrival at the healthcare services and technology company she spent 15 years at Emerson Electric Co, initially as a divisional VP for IT and, ultimately, CIO. McElligott began her career at GE where she rose to take on a variety of information systems leadership roles, before ultimately becoming CIO for supply chain at GE Aircraft Engines.
SVP and CIO
Stephen Gold has been CIO at retail pharmacy and healthcare company CVS Health since 2012 and is responsible for its technology infrastructure and strategy. In 2015, Gold oversaw the merger of part of the company’s business operations with the IT organization. Prior to joining CVS Health, Gold was SVP and CIO for communications equipment company Avaya, and has held similar roles at GSI Commerce (now eBay Enterprise) and pharma giant Merck & Co. Gold has more than 30 years’ experience of information systems management.
SVP, global IT and CIO
|Image: © General Motors|
Randy Mott was appointed global CIO of GM in 2012. As well as having responsibility for the automaker’s IT strategy he is a member of the executive leadership team, reporting directly to CEO Mary Barra. In the years following his appointment Mott led an IT transformation program with the aim of reducing outsourcing and increasing profitability. He spent the largest part of his career at Wal-Mart Stores, where, after 22 years, he left as CIO in 2000. Before joining General Motors he was SVP and CIO at Dell and from 2005-2012 CIO of HP.
Pam Parisian was appointed CIO at AT&T Services in 2014 and is responsible for internal technology systems for the company’s Mobility, Business, and Home Solutions units. Parisian has been with AT&T since 1980 and has been instrumental in the successful integration of many of the company’s acquisitions. Most recently she led the integration of video company DirecTV, bringing together more than 3,300 IT experts. In her time with AT&T she has held various senior IT roles and been responsible for the convergence of consumer and mobility systems to enhance customer experience across all AT&T consumer products. Prior to this, Parisian was VP of IT acquisition strategy and planning for Cingular Wireless and oversaw the integration strategy between it and the former AT&T Wireless.
Group VP, IT and CIO
Ford Motor Company
EVP and CIO
EVP and chief information and technology architect
As GE’s CIO, Jim Fowler leads the company’s recently created Digital Technology organization, which is redefining the scope and activities of the IT function to focus on aggressively delivering innovative and transformational solutions to GE, it’s customers and employees. He was promoted to CIO of GE in 2015 after spending a year and a half as CIO for the engineering giant’s finance subsidiary, GE Capital. In his current role he is tasked with driving $1 billion in productivity gains for GE by 2020. Fowler has been with GE since 2000, joining as manager of Unix technology for the GE Aviation business. During his time at the company, he has served in IT leadership roles for several other units, including GE Infrastructure, GE Power & Water and GE Intelligent Platforms. Prior to GE, he held IT positions with NCR and Accenture.
EVP, Customer Support Services and CIO
Patty Morrison has held the role of EVP, Customer Support Services and CIO since 2009. As well as being responsible for enterprise IT, she is in charge of the customer contact centers and customer administration. She previously spent three years at Motorola as EVP and CIO where she oversaw strategic, operational and financial aspects of its IT. Morrison was in similar IT leadership roles at Quaker Oats, PepsiCo, Office Depot and GE Industrial Systems, having established her career with 16 years at Procter & Gamble. In 2014, she was awarded the Fisher-Hopper Prize for Lifetime Achievement in CIO Leadership.
SVP and global CIO
Walgreens Boots Alliance
Anthony Roberts was promoted to global CIO of Walgreen Boots Alliance in 2015 after just four months as international CIO. He spent a dozen years rising to the top of IT at UK-headquartered Boots prior to its merger with Walgreens and co-led the integration of the US and UK pharmacy giants. He previously held IT leadership roles at Agriflow.com, UPS and PepsiCo.
EVP and CIO
Paul Moulton has been overseeing Costco’s global IT operations as EVP and CIO since 2010. He’s been with the coAs EVP and CIO of Costco Wholesale, Paul Moulton is responsible for the direction of all technology at the membership-based retail company. A career employee, he joined Costco in 1985 and has held various management positions. He was VP of finance and corporate treasurer from 1990 to 1992, he held the position of COO for Costco Europe until 1995 when he went on to serve as COO of Costco Asia for two years. Moulton has been responsible for marketing, e-commerce and member services from 1999, and real-estate development since 2001. He has held his current position since 2010.
EVP and CIO
Chris Hjelm joined retailer Kroger in 2005. As CIO he determines the internal facing technology strategy, and manages the company’s nationwide network of IT systems used in retail stores, distribution centers and manufacturing plants. Prior to Kroger, Hjelm was CIO of Cendant’s Travel Distribution Services, having continued in that position after Cendant acquired travel company Orbitz. He was previously SVP for technology at eBay and spent 14 years with FedEx as a divisional CIO.
CIO, Chevron Corp and president of Chevron IT Company
In 2015 Bill Braun was promoted from divisional CIO for Global Upstream to global CIO and president of Chevron IT Company, the oil and gas company’s IT services subsidiary. He joined Chevron as a programmer in 1991 and has held a variety of technical and management positions across the organization, including in Chevron North America Exploration & Production, Supply & Trading and ITC, working in North America and Asia.
CVP and CIO
Justin Kershaw joined food and agriculture giant Cargill in 2012 as a food ingredient systems platform IT leader and business partner. In 2013 he began managing the service operations and was then promoted to VP of global IT services, before being made CIO in June 2015. In his current role at the privately held firm he leads the IT function globally, with responsibility for processes, data and technology. Prior to Cargill Kershaw spent six years at power management company Eaton Corp as SVP/CIO for its industrial sector group. From 1996 to 2006 he served in a number of roles at materials science company W.L. Gore, including as CIO. Earlier, Kershaw was director of IT at interior design product company F. Schumacher, having begun his career at GE.
SVP and CIO
Neal Sample joined Express Scripts as CIO in 2016. His focus is on technology innovation, improving productivity and ensuring IT is aligned with the business strategy. He joined the pharmacy benefit management services company from American Express, where he spent four years in senior leadership roles that included CIO and chief marketing technologist for Amex Enterprise Growth. With a background in engineering, Sample spent the early part of his career as a technology consultant at Yahoo! and eBay, where he was responsible for the technology architecture.
EVP and CIO
Gary Matula has been EVP and CIO at Koch Industries since 2012. His responsibilities include overseeing business systems across the diversified company’s numerous subsidiaries, which span beef production, fertilizer, clothing, building materials, packaging and other lines. Matula spent 34 years at Molex, the electronics unit of privately held Koch. He joined the company in 1984 and was asked to lead its Americas region business systems group in 1993. Matula took over as head of global information systems in 1999 and was promoted to VP for information systems in 2000.
Dana Deasy has been CIO of JPMorgan Chase since December 2013 and is responsible for the financial group’s global technology systems. Prior to this he was group VP and CIO at BP for six years where his responsibilities spanned global IT, procurement and real estate. He previously held senior IT roles at General Motors, Tyco and Siemens. (See Big Thinker interview with Dana Deasy.)
CIO and SVP, Information & Analytics
Ted Colbert is responsible for IT strategy and operations at Boeing and manages a team of over 6,500 IT and analytics employees. He took the role in 2013 after serving as VP of IT infrastructure at the company. Colbert joined the aerospace organization in 2009 as its director of enterprise network services, leading the team responsible for the infrastructure integrating Boeing’s internal applications. He previously spent two and a half years at Citigroup, where he held positions focused on enterprise architecture/strategy and planning. Earlier, he spent almost 10 years at Ford Motor Co, joining the company as a process reengineering specialist in 1998 and leaving as manager of global support operations in 2007.