Americas’ top 20 enterprise CIOs of 2017
Illustration: Aleksandar Savic/MP Arts
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Americas’ top 20 enterprise CIOs of 2017

Maxine-Laurie Marshall and Kenny MacIver — May 2017
Who are the most powerful IT leaders across North and South America? We rank the CIOs at the continents’ top companies.

The dramatic changes across the economies of North and South America in recent years — driven by forces as diverse as the fall in oil prices, growth demands in healthcare and the widespread application of digital technologies — have prompted a large turnover in the CIOs at leading IT at the region’s most powerful companies. I-CIO’s survey of the Top 20 CIOs across the Americas region shows 12 new faces and eight new company entrants.

The precipitous drop in the revenues of energy companies was the single biggest influence on the line-up. CIOs from the largest companies in Mexico, Venezuela and Brazil all lost their places in the Top 20, as did CIOs at three US oil giants. The upshot is that all 20 slots in the table are now occupied by IT leaders at US companies.

The CIO of Wal-Mart still tops the list, although a new face now takes that pole position. Former GE Power CIO Clay Johnson took over the role at the beginning of 2017 following the departure of Karenann Terrell. Her absence from the list added to a significant dilution in the number of female IT leaders in the Top 20. While in mid-2015, 35% (or 7) of the region’s top IT talent were women, this year that figure has dropped to just 20% (or 4). This echoes a pattern seen in I-CIO’s Top 20 European business CIOs in that region in which the latest 2016 survey was an all-male affair.

Unlike previous years when oil and gas IT companies dominated, CIOs from the healthcare and pharmaceutical sectors were best represented in the 2017 table, taking six places. Finance and agriculture CIOs made a first appearance in the Top 20, in the shape of JPMorgan Chase’s Dana Deasy and Cargill’s Justin Kershaw respectively.

TOP ENTERPRISE CIOS IN THE AMERICAS REGION*

Company (HQ)
Revs ($bn)Head of IT
1. Wal-Mart Stores (US)485.9Clay Johnson
2. ExxonMobil (US)226.1Mike Brown
3. McKessson (US)177.5Kathy McElligott
4. CVS Health (US)182.8 Stephen Gold
5. General Motors (US)166.4Randy Mott
6. AT&T (US)163.8Pam Parisian
7. Ford Motor Company (US)151.8Marcy Klevorn
8. AmerisourceBergen (US)146.8Dale Danilewitz
9. Verizon Communications (US)126.0Roger Gurnani
10. General Electric (US)123.7Jim Fowler
11. Cardinal Health (US)121.5Patty Morrison
12. Walgreens Boots Alliance (US)117.4Anthony Roberts
13. CostCo Wholesale (US)116.1Paul Moulton
14. Kroger (US)115.3Chris Hjelm
15. Chevron (US)110.2Bill Braun
16. Cargill (US)107.2Justin Kershaw
17. Express Scripts (US)100.3Neal Sample
18. Koch Industries (US)100.0Gary Matula
19. JPMorgan Chase (US)  95.7Dana Deasy
20. Boeing (US)  94.6Ted Colbert
* CIOs at the 20 largest Americas-headquartered companies, based on last reported annual revenues. Apple, Amazon and UnitedHealth Group rank 3rd, 10th and 11th by revenue, respectively, but have no individual in the global CIO’s role.

 

1
Clay Johnson
EVP and enterprise CIO
Wal-Mart Stores

Clay Johnson, Wal-Mart
Clay Johnson joined Wal-Mart Stores in January 2017 and leads the newly reorganized IT group; Wal-Mart has combined security, back-office systems and global shared services into a single group. Reporting to CFO Brett Biggs, Johnson heads up a team of around 5,000 and is focused on driving operational efficiencies and driving the company’s growth. Before joining Wal-Mart, Johnson spent three years as CIO at GE Power where he was a key participant in driving GE’s digital strategy. Earlier in his career, he held IT leadership positions at Boeing and Dell.

2
Mike Brown
VP, global IT
ExxonMobil
“Mike
Image: TBM Council
Having started working for the world’s largest oil company 37 years ago as a process engineer at Mobil’s refineries, Michael Brown has been in the top IT leadership position for the past six years. In his early roles he was in charge of SAP rollouts for the US-based upstream, downstream and global chemical assets. After the company merged with Exxon in 1999, he continued in a similar position, before returning to refinery management. In March 2009 he led a rationalization of the company’s real estate, before taking on his current role in 2011.

3
Kathy McElligott
EVP, CIO and CTO
McKesson Corp
“Kathy

Kathy McElligott joined McKesson in 2015 and as CIO she is responsible for company-wide technology initiatives. In her additional role as CTO she guides the direction of the company’s healthcare products. Prior to her arrival at the healthcare services and technology company she spent 15 years at Emerson Electric Co, initially as a divisional VP for IT and, ultimately, CIO. McElligott began her career at GE where she rose to take on a variety of information systems leadership roles, before ultimately becoming CIO for supply chain at GE Aircraft Engines.

4
Stephen Gold
SVP and CIO
CVS Health

Stephen-Gold-CIO-CVS

Stephen Gold has been CIO at retail pharmacy and healthcare company CVS Health since 2012 and is responsible for its technology infrastructure and strategy. In 2015, Gold oversaw the merger of part of the company’s business operations with the IT organization. Prior to joining CVS Health, Gold was SVP and CIO for communications equipment company Avaya, and has held similar roles at GSI Commerce (now eBay Enterprise) and pharma giant Merck & Co. Gold has more than 30 years’ experience of information systems management.


5
Randy Mott
SVP, global IT and CIO
General Motors

GM-CIO-RandyMott-copyright-General Motors
Image: © General Motors

Randy Mott was appointed global CIO of GM in 2012. As well as having responsibility for the automaker’s IT strategy he is a member of the executive leadership team, reporting directly to CEO Mary Barra. In the years following his appointment Mott led an IT transformation program with the aim of reducing outsourcing and increasing profitability. He spent the largest part of his career at Wal-Mart Stores, where, after 22 years, he left as CIO in 2000. Before joining General Motors he was SVP and CIO at Dell and from 2005-2012 CIO of HP.

 

6
Pam Parisian
CIO
AT&T

“Pam

Pam Parisian was appointed CIO at AT&T Services in 2014 and is responsible for internal technology systems for the company’s Mobility, Business, and Home Solutions units. Parisian has been with AT&T since 1980 and has been instrumental in the successful integration of many of the company’s acquisitions. Most recently she led the integration of video company DirecTV, bringing together more than 3,300 IT experts. In her time with AT&T she has held various senior IT roles and been responsible for the convergence of consumer and mobility systems to enhance customer experience across all AT&T consumer products. Prior to this, Parisian was VP of IT acquisition strategy and planning for Cingular Wireless and oversaw the integration strategy between it and the former AT&T Wireless.

7
Marcy Klevorn
Group VP, IT and CIO
Ford Motor Company

MARCY KLEVORN-Ford
Marcy Klevorn was named group VP of IT and CIO in January 2017 and oversees Ford Motor Company’s entire IT operations globally. Previously she held a similar role, but without the worldwide remit. Klevorn has spent almost all of her career with Ford. She joined in 1983 after a period at AT&T where she worked on the telco’s Ford account. She initially worked the automaker’s Telecommunications Services division before taking on a variety of positions within Ford IT and Ford Credit. In 2005, she was appointed Product Lifecycle Management global director and from May 2006 through September 2011 she led Ford's IT Infrastructure organization before two years as head of IT for Ford of Europe.

8
Dale Danilewitz
EVP and CIO
AmerisourceBergen
Dale Danilewitz, CIO, AmerisourceBergen
Dale Danilewitz joined the healthcare company in 1999 as VP of IT before going on to hold the CIO’s role at its AmerisourceBergen Specialty Group, where he was responsible for driving and implementing its ERP system. Danilewitz is credited with playing a key role in the company’s astronomical growth from $600 million to $16 billion by identifying new opportunities and service offerings enabled by new and emerging technologies. He was promoted to his current position in 2012. Prior to joining AmerisourceBergen he held management positions with American Airlines and Sabre.

9
Roger Gurnani
EVP and chief information and technology architect
Verizon Communications
Roger-Gurnani-CIO-Verizon
Roger Gurnani has held the top IT role at the telco since 2015 and is responsible for future technology planning, including the evolution of digital platforms. Prior to that he spent five years as Verizon’s EVP and CIO. As one of the original founders of Verizon Wireless Gurnani served in several leadership roles at the subsidiary, including as president of the US western area from 2005 to 2008 and earlier as VP and CIO. Previously, Gurnani had been VP and CIO at Bell Atlantic Mobile.

10
Jim Fowler
CIO
General Electric
“Jim

As GE’s CIO, Jim Fowler leads the company’s recently created Digital Technology organization, which is redefining the scope and activities of the IT function to focus on aggressively delivering innovative and transformational solutions to GE, it’s customers and employees. He was promoted to CIO of GE in 2015 after spending a year and a half as CIO for the engineering giant’s finance subsidiary, GE Capital. In his current role he is tasked with driving $1 billion in productivity gains for GE by 2020. Fowler has been with GE since 2000, joining as manager of Unix technology for the GE Aviation business. During his time at the company, he has served in IT leadership roles for several other units, including GE Infrastructure, GE Power & Water and GE Intelligent Platforms. Prior to GE, he held IT positions with NCR and Accenture.


11
Patty Morrison
EVP, Customer Support Services and CIO
Cardinal Health

Patty Morrison, CIO, Cardinal-Heallth, CIO, Boeing

Patty Morrison has held the role of EVP, Customer Support Services and CIO since 2009. As well as being responsible for enterprise IT, she is in charge of the customer contact centers and customer administration. She previously spent three years at Motorola as EVP and CIO where she oversaw strategic, operational and financial aspects of its IT. Morrison was in similar IT leadership roles at Quaker Oats, PepsiCo, Office Depot and GE Industrial Systems, having established her career with 16 years at Procter & Gamble. In 2014, she was awarded the Fisher-Hopper Prize for Lifetime Achievement in CIO Leadership.

12
Anthony Roberts
SVP and global CIO
Walgreens Boots Alliance

Anthony Roberts was promoted to global CIO of Walgreen Boots Alliance in 2015 after just four months as international CIO. He spent a dozen years rising to the top of IT at UK-headquartered Boots prior to its merger with Walgreens and co-led the integration of the US and UK pharmacy giants. He previously held IT leadership roles at Agriflow.com, UPS and PepsiCo.

13
Paul Moulton
EVP and CIO
Costco

croppedPaul-Molton

Paul Moulton has been overseeing Costco’s global IT operations as EVP and CIO since 2010. He’s been with the coAs EVP and CIO of Costco Wholesale, Paul Moulton is responsible for the direction of all technology at the membership-based retail company. A career employee, he joined Costco in 1985 and has held various management positions. He was VP of finance and corporate treasurer from 1990 to 1992, he held the position of COO for Costco Europe until 1995 when he went on to serve as COO of Costco Asia for two years. Moulton has been responsible for marketing, e-commerce and member services from 1999, and real-estate development since 2001. He has held his current position since 2010.

14
Chris Hjelm
EVP and CIO
Kroger
Chris Hjelm joined retailer Kroger in 2005. As CIO he determines the internal facing technology strategy, and manages the company’s nationwide network of IT systems used in retail stores, distribution centers and manufacturing plants. Prior to Kroger, Hjelm was CIO of Cendant’s Travel Distribution Services, having continued in that position after Cendant acquired travel company Orbitz. He was previously SVP for technology at eBay and spent 14 years with FedEx as a divisional CIO. 

15
Bill Braun
CIO, Chevron Corp and president of Chevron IT Company
Chevron

Bill Braun, CIO, Chevron” style=

In 2015 Bill Braun was promoted from divisional CIO for Global Upstream to global CIO and president of Chevron IT Company, the oil and gas company’s IT services subsidiary. He joined Chevron as a programmer in 1991 and has held a variety of technical and management positions across the organization, including in Chevron North America Exploration & Production, Supply & Trading and ITC, working in North America and Asia.


16
Justin Kershaw
CVP and CIO
Cargill

Justin Kershaw joined food and agriculture giant Cargill in 2012 as a food ingredient systems platform IT leader and business partner. In 2013 he began managing the service operations and was then promoted to VP of global IT services, before being made CIO in June 2015. In his current role at the privately held firm he leads the IT function globally, with responsibility for processes, data and technology. Prior to Cargill Kershaw spent six years at power management company Eaton Corp as SVP/CIO for its industrial sector group. From 1996 to 2006 he served in a number of roles at materials science company W.L. Gore, including as CIO. Earlier, Kershaw was director of IT at interior design product company F. Schumacher, having begun his career at GE.


17
Neal Sample
SVP and CIO
Express Scripts

Neal Sample Express Scripts

Neal Sample joined Express Scripts as CIO in 2016. His focus is on technology innovation, improving productivity and ensuring IT is aligned with the business strategy. He joined the pharmacy benefit management services company from American Express, where he spent four years in senior leadership roles that included CIO and chief marketing technologist for Amex Enterprise Growth. With a background in engineering, Sample spent the early part of his career as a technology consultant at Yahoo! and eBay, where he was responsible for the technology architecture.


18
Gary Matula
EVP and CIO
Koch Industries

Gary Matula has been  EVP and CIO at Koch Industries since 2012. His responsibilities include overseeing business systems across the diversified company’s numerous subsidiaries, which span beef production, fertilizer, clothing, building materials, packaging and other lines. Matula spent 34 years at Molex, the electronics unit of privately held Koch. He joined the company in 1984 and was asked to lead its Americas region business systems group in 1993. Matula took over as head of global information systems in 1999 and was promoted to VP for information systems in 2000.


19
Dana Deasy
Global CIO
JPMorgan Chase

Dana Deasy, CIO< JPMorgan Chase

Dana Deasy has been CIO of JPMorgan Chase since December 2013 and is responsible for the financial group’s global technology systems. Prior to this he was group VP and CIO at BP for six years where his responsibilities spanned global IT, procurement and real estate. He previously held senior IT roles at General Motors, Tyco and Siemens. (See Big Thinker interview with Dana Deasy.)

 


20
Ted Colbert
CIO and SVP, Information & Analytics
Boeing

Ted Colbert, CIO, Boeing

Ted Colbert is responsible for IT strategy and operations at Boeing and manages a team of over 6,500 IT and analytics employees. He took the role in 2013 after serving as VP of IT infrastructure at the company. Colbert joined the aerospace organization in 2009 as its director of enterprise network services, leading the team responsible for the infrastructure integrating Boeing’s internal applications. He previously spent two and a half years at Citigroup, where he held positions focused on enterprise architecture/strategy and planning. Earlier, he spent almost 10 years at Ford Motor Co, joining the company as a process reengineering specialist in 1998 and leaving as manager of global support operations in 2007.

First published May 2017
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