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Mass market mobility

Posted by i-cio.com staff | 19 Oct 2010

Mobile apps: threat or opportunity?

Mobile apps: threat or opportunity?

Mobile apps are revolutionising the way organisations engage with their customers. And that presents CIOs with game-changing opportunities – and industry-toppling threats. In this Special Report we examine how leading organisations are responding. Click on the links below and log in to our Members' Area for exclusive access to the following series of downloads:

Analysis

How mobile apps are transforming customer-facing IT, including contributions from: Brian Franz, CIO, Diageo; Michael Van Houweling, director of online marketing, Southwest Airlines; David Rudzinsky, CIO, Hologic; John Suffolk, CIO, UK government; Mary Carol Harris, head of mobile, Visa Europe; Alan Edwards, head of private sector consulting, Fujitsu.

Boardroom View

Deutsche Postbank is pioneering mobile banking in Germany. Michael Heinen, head of direct banking, explains why it is offering its 14 million customers increasingly sophisticated apps.

Case Study

Why global shipping giant UPS is delivering full mobility to its customers.

Barometer

How leading CIOs and CTOs are responding to the mobile apps challenge, including Pravir Vohra from ICICI Bank, Brian Franz from Diageo and Tom Conophy from InterContinental Hotels.

Data Feed

Charting the worldwide mobile revolution.

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