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Results displayed for - May 2010

Social call: Contact centres go Web 2.0

Posted by i-cio.com staff | Mon 31 May 2010

For the past two years, social media monitoring tools have enabled organisations to track discussions of their brand and select keywords online - on Facebook, Twitter, blogs and elsewhere. Now they want to inject themselves into those customer conversations by blending social media and contact centre tools. ...Read more

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Essential reading for CIOs

Posted by Kenny MacIver & James Lawrence | Tue 25 May 2010

Two of the latest must-reads for CIOs: a business maverick's story and a novel approach to Lean and Six Sigma ...Read more

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Removing IT from the boardroom agenda

Posted by Kenny MacIver | Mon 17 May 2010

“For 10 years the industry has tried to get IT on the boardroom agenda. Now removing IT from the boardroom agenda is the goal all organisations should strive to attain,” says Tod Nielsen, COO of VMware. ...Read more

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Should employees be allowed to buy their own PC? Part 2

Posted by Jim Ginsburgh | Mon 10 May 2010

Jim Ginsburgh, former VP of enterprise architecture at BP, argues that BYOC is the only way for enterprises to go ...Read more

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Should employees be allowed to buy their own PC? Part 1

Posted by Alain Fontaine | Thu 6 May 2010

Increasingly, IT leaders are having to respond to demands to support end-users' own devices in the workplace. But how far should organisations travel down this road? Alain Fontaine, head of IT at online portal atHome International Group, shares his own experience in this area ...Read more

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Latest news

Facebook Prices Its IPO at $38

europe.wsj.com: Fri, 18 May 2012 03:41:17 +0000

Facebook priced its initial public offering at $38 a share, a move that values the Internet company at more than $100 billion. It tried floating higher numbers to investors but was rebuffed.

...more

At CME, an Uproar Over Trading Hours

europe.wsj.com: Fri, 18 May 2012 03:17:44 +0000

A plan by the Chicago exchange company to allow nearly round-the-clock electronic trading on its Chicago Board of Trade is drawing fire from brokers, farmers and floor traders.

...more

Defiant Message From Greece

europe.wsj.com: Fri, 18 May 2012 03:12:44 +0000

Alexis Tsipras, head of Greece's radical left party, said in an interview with the Journal that there is little chance Europe will cut off funding to the country and if it does, Greece will repudiate its debts.

...more

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