Case studies
UPS: "Getting the mobile app experience right"
Delivering mobile services to customers
19 Oct 2010
How global shipping giant UPS responded to the need to create a full mobile experience for its customers
UPS delivers 15 million packages every day. Given the global competition it faces, the company must empower customers to connect with it in any way they want. That’s why, if people have smartphones, UPS must be on those devices…
Download the Case Study here – and log in to our Members’ Area to access our Special Report, Mass Market Mobility, which examines how CIOs are responding to the mobile apps revolution.
UPS mobile app Case Study (49.8 kb)
Categories
Features
Global CIO appointments
Posted by i-cio.com staff | 16 May 2012
Our monthly round-up of the latest CIO moves from around the world, including changes in IT leadership at: Lufthansa, Bank of America, Burger King, PostNord, Johnson & Johnson, Western Union, REA Group, Credit Suisse, Cipla, Mouchel, The Hershey Company and New York City. ...more
Pinterest: Where a picture is worth 1,000 hits
Posted by Jessica Twentyman | 14 May 2012
There may just be something in all the buzz that's currently surrounding social image-sharing site Pinterest… ...more
Mobile goes to Mach 1
Posted by i-cio.com staff | 10 May 2012
A new breed of superfast smartphone from Japan is about to hit the US and Europe. ...more
Global Intelligence is produced on behalf of Fujitsu, the leading provider of IT and communications solutions for the global marketplace.