Grand designs: Allianz aims to save €80 million from outsourcing
18 Jan 2010
By outsourcing end-user IT, insurance giant Allianz has cut costs, improved service quality and freed up resources. For Dr Martin Elspermann, COO of Allianz’s services wing, the focus on adding value was key.
In mid-2006, when insurance giant Allianz AG embarked on a major restructuring designed to cut its operational costs by €500-600 million, its captive IT infrastructure provider in Europe, Allianz Shared Infrastructure Services (ASIC), had to take a long, hard look at its operations.
With Allianz aiming to consolidate its German administrative centres from 21 to 10, ASIC knew that it would have to do some remodelling of its own...
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