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Results displayed for - May 2010

Social call: Contact centres go Web 2.0

Posted by i-cio.com staff | Mon 31 May 2010

For the past two years, social media monitoring tools have enabled organisations to track discussions of their brand and select keywords online - on Facebook, Twitter, blogs and elsewhere. Now they want to inject themselves into those customer conversations by blending social media and contact centre tools. ...Read more

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Essential reading for CIOs

Posted by Kenny MacIver & James Lawrence | Tue 25 May 2010

Two of the latest must-reads for CIOs: a business maverick's story and a novel approach to Lean and Six Sigma ...Read more

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Removing IT from the boardroom agenda

Posted by Kenny MacIver | Mon 17 May 2010

“For 10 years the industry has tried to get IT on the boardroom agenda. Now removing IT from the boardroom agenda is the goal all organisations should strive to attain,” says Tod Nielsen, COO of VMware. ...Read more

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Should employees be allowed to buy their own PC? Part 2

Posted by Jim Ginsburgh | Mon 10 May 2010

Jim Ginsburgh, former VP of enterprise architecture at BP, argues that BYOC is the only way for enterprises to go ...Read more

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Should employees be allowed to buy their own PC? Part 1

Posted by Alain Fontaine | Thu 6 May 2010

Increasingly, IT leaders are having to respond to demands to support end-users' own devices in the workplace. But how far should organisations travel down this road? Alain Fontaine, head of IT at online portal atHome International Group, shares his own experience in this area ...Read more

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Latest news

Hon Hai Cuts Target for Long-Term Sales

europe.wsj.com: Mon, 06 Sep 2010 07:21:13 +0000

Hon Hai is lowering its long-term target for annual sales growth to 15% from twice that level previously, Chairman Terry Gou said.

...more

Berggruen Looks to Revive Karstadt

europe.wsj.com: Mon, 06 Sep 2010 07:17:35 +0000

For billionaire investor Nicolas Berggruen, signing a deal to acquire insolvent German retailer Karstadt was only half the battle.

...more

Afghans Move to Bail Out Kabul Bank

europe.wsj.com: Mon, 06 Sep 2010 07:13:43 +0000

Afghanistan's government inched closer to bailing out the country's largest bank, setting aside hundreds of millions of dollars that could be used to keep Kabul Bank solvent, officials said.

...more

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